23 Jun 2020

France: Disneyland Paris Begins Phased Reopening as of 15 July

© Disneyland ParisSince 30 March, visitors have not been able to enjoy the magic at Disneyland Paris – yesterday the beloved theme park resort announced its phased reopening as of 15 July. The reopening is in line with guidance from French government and health authorities and has been discussed with union representatives from the Comité Social et Economique. The new guidelines include enhanced health and safety measures such as limited attendance numbers. Visitors will be required to preorder their tickets via the new online reservation system. Futhermore, shows, events and other experiences which include possible body contact (e.g. character meet & greets) will be temporarily unavailable. Staff members and visitors from the age of eleven years and older are obligated to wear a face mask in the entire resort.

Natascha Rafalski, president of Disneyland Paris, is excited about welcoming back guests to the resort: “[…] I couldn’t be more excited for what’s to come as we welcome back our guests to once again enjoy the resort. To accomplish this, we are taking a coordinated and deliberated approach to our reopening plans with a focus on the health and safety of everyone returning to our resort, from cast members to guests. We have been in continous dialogue with the government and health authorities, as well as union leadership, every step of the way to put in place enhanced measures and procedures tailored to our specific environment and the needs of our guests and cast members. We know it will take all of us working together, both cast members and guests, in this shared responsibility to promote a healthy and safe environment.“

Additionally, hygiene and safety measures will include more frequent cleaning procedures, the installation of more than 2,000 sanitizer dispensers, configuration of each ride for physical distancing and reduced capacity for restaurants and shops as well as contactless payment opportunities. More than 20 kilometres of ground marking stickers will help visitors to practice social distancing. Prior to reopening, the resort’s staff members will undergo a training to prepare them to support the enhanced measures and answering any questions by guests. (eap)